Trying to perform Netgear Orbi firmware update but failing miserably? Or is the firmware of your WiFi device taking too long to get downloaded? If the answer to both these questions is a yes, then it means that the firmware of your device is corrupted. There are various other reasons why your Orbi is refusing to get updated. Let’s have a close look at some of them:
Your Orbi router is placed far away from the Orbi satellite.
Your internet connection is strong enough to support the process of firmware update.
You might have downloaded the wrong firmware file.
The hardware of your Netgear Orbi device is damaged.
So, these are some of the topmost factors contributing to the Netgear Orbi firmware update failure issue. Knowing about the reasons that led to the issue will help you in fixing it in a better manner. Walk through the steps outlined below to troubleshoot the issue at hand.
Fixed: Netgear Orbi Firmware Update Failure Issue
Download the Correct Firmware File
All things considered, to ensure that your device gets updated, you need to download the correct firmware file. Many users lack in being careful while downloading the firmware file. Chances are that you’ve been making the same mistake.
But, worry not! This mistake can easily be rectified! All you need to do is, keep your eyes open while downloading the firmware. Enter the model number of your Orbi device and then download the firmware version accordingly.
Check Your Internet Connection
One of the major reasons why you aren’t able to update the firmware of your Orbi is because of a weak internet connection. So, see that your Orbi router and modem are connected properly. If they aren’t, then that’s probably because you’ve connected your devices wirelessly. Thus, it is recommended that you connect your devices with an Ethernet cable.
After connecting your devices with a cable, if the internet issue persists, then chances are that your Internet Service Provider is at fault. So, waste no time in contacting your ISP and getting the issue fixed.
Once you’re done getting the internet issue fixed, access orbilogin.com and try to update the firmware of your WiFi device. Still unable to do so? Looks like no troubleshooting step is willing to help you except the process of factory default reset.
Therefore, follow the step-by-step guidelines mentioned below to restore your Orbi to its factory default settings:
Power on your Netgear Orbi router.
Connect it to the modem using a cable.
Then, press the Sync button on your Orbi router as well as satellite.
Give your device some time to get synced.
Next, access the Netgear Orbi router login page.
Go to Advanced > Administration > Erase > Restore to factory default settings.
In a minute or so, your device will get restored to its default mode.
After resetting your Netgear Orbi device, set it up, and perform Orbi firmware update. This time, you ought to be able to complete the process successfully.
Here are instructions that you need to go through to update the firmware of your WiFi device:
Open a new tab in your web browser.
Perform Netgear Orbi router login by referring to the steps given in the manual.
Navigate to Settings > Firmware Update.
Download the correct firmware file and follow the on-screen instructions to update your Netgear Orbi device.
So, are you now able to update your Orbi or still facing the same issue? Whether it is a yes or no, feel free to drop a comment in the section below.