Salon owners have had a rocky ride in recent years. However, with the government health and safety guidelines minimised and a spike in demand for treatments, beauty salons are bouncing back.
Looking to take advantage of this trending interest and grow your profits and reputation? Follow this guide to boost your beauty salon business and achieve greater success in 2024.
Grow your customer base
The most obvious way to generate more business for your beauty salon business is to attract more customers. There are several ways to go about this depending on the size of your salon and your aims.
Firstly, don’t underestimate the power of organic marketing in your local community! Ask your current customers to fill in reviews and ratings for your business and display the best of these prominently in the window. You could also encourage your customers to invite their friends to the salon for a taster session – never underestimate the power of word-of-mouth recommendations!
If you don’t already have one, think about setting up an online business presence as well. This includes building a website and creating profiles on social media channels. This is a great way to showcase your specialties and reach a wider demographic.
Expand your service offering
You could also expand your service offering in an effort to boost business. Being able to cater to a wide range of needs will make you an attractive prospect to a larger group of customers.
Keep track of trending treatments such as the latest craze for hair botox and see which ones you are able to offer. Understanding what people want is key to being able to satisfy customer demand.
If these new treatments require too much equipment or a higher level of training, stick to the classics but expand your range of services. Common requests include professional acrylic nail sets and gel manicures, spray tans, eyebrow shaping and tinting, and facials.
Group salon days are also becoming increasingly popular. You can attract large bookings by offering exclusive access to your business for special group events. These typically include teenagers preparing for prom, wedding parties, and mom-to-be baby showers.
Reward your loyal customers
Rewarding your loyal customers is an effective way to stabilize your client base and will contribute to long-term growth. It also shows care for your customers which will increase their desire to support your business.
There are several ways that you could benefit long-standing customers. For example, set up a loyalty scheme that promises discounts on their regular treatments such as haircuts. You could take this further and put in place tailored marketing that showcases personalized special offers based on their purchasing patterns.
You could also invite them to try your new services at a special price. After all, who wouldn’t want a relaxing massage or revitalizing facial at a fraction of the usual cost?