One of the most important points is that VoIP is not limited to voice communication. VoIP is important. Because, for the first time in over 100 years, there is an opportunity to radically change the way people communicate. In addition to real-time communication with currently available phones, you also have the option of using pure IP-based phones. Such as desktop phones and mobile phones. This is why the VoIP phone system becoming a top priority of all businesses.
One of the most interesting aspects of VoIP is the option to add a standalone or videophone to your PC. You can use one computer for voice and video communication (softphone) or use the computer in combination with another voice/video phone for applications. So, it can provide data conferencing functions. Such as sharing and electronic, whiteboard, and text chat.
What VoIP Phone System is?
VoIP stands for Voice over Internet Protocol. You can use VoIP to make cheap calls anywhere in the world. Instead, this is easily done over the internet. This means you don’t have to use your old landline phone. Technology has come a long way since landlines were introduced 140 years ago.
Essentially, VoIP is replacing cables and telephone lines with the Internet. Therefore, when you start talking to a VoIP phone, the voice is converted into signals and sent over the Internet.
Like an email. On the receiving side of the call, the information is transformed into your voice-as bright as a day, without delay.
But more important than how it works is knowing that it always works. Fortunately, most VoIP problems can be resolved remotely in minutes. There is no need to shut down or call a technician. In other words, you can work normally.
Here are some important plus points of VoIP system as an Office phone:
Enhance Productivity
Voice over IP increases enterprise productivity by allowing you to make calls virtually anywhere you have access to a good Internet connection. Employees can do multitask without interruption, and businesses can spend money on regular telephone services for other purposes.
With a simple internet connection, you can make calls around the world, saving businesses the money they might have spent taking their employees to meetings. As an entrepreneur, you can reduce the need for travel for the most important face-to-face meetings.
Transfer Calls
Customers are arguably the king of today’s competitive markets. Plus, businesses need to improve their communication games to stay connected with their valuable customers.
One of the most useful new features of VoIP business tools is the call transfer feature. You can transfer important calls to any mobile number, personal phone number, office phone, or landline number.
The call is automatically redirected to an available line so you don’t have to contact a support agent. Call Forwarding improves company availability 24 hours a day, allowing team members to answer calls while on the move. Moreover, the term cloud PBX also describes VoIP systems.
Easy to Setup and Use
The big advantage of VoIP systems is that they are very easy to install. The technician does not have to run the phone code throughout the office. Instead, IP phones are a convenient plug-and-play and use existing Ethernet (Cat5 or Cat6) cables instead of dedicated connections. Can I use dedicated Ethernet? surely. But you don’t need it. The setup can be workable in different ways.
The physical installation of your desk phone and associated network equipment depends on the VoIP (Cloud PBX) provider you choose. Some “larger” providers remotely program the phone and send it to the office. You rely on your customers to connect your phone correctly, and you’re most likely away from it.
If necessary, these providers send pre-programmed VoIP gateways or routers and ask them to go online for remote access. When it comes to training, many of them send “how-to” instructions, but they don’t provide hands-on training or host virtual training sessions. This may work in an office with two or three phones.
Number Portability
No one likes to change phone numbers. You probably already gave countless people your phone number, printed it on your business card, and pasted it on your letterhead. Changing it is a hassle and can cause you to lose your business.
With the VoIP system, local numbers can be “ported” to the new VoIP phone system, making the migration nearly seamless. In short, your customers never know that you have changed their phone system.
