Office phone systems no longer serve as a tool for making and receiving calls. The best communications systems allow employees to communicate by phone, video, and text. It giving businesses the flexibility to communicate with customers and clients in the way they want. Before choosing a good business phone, it is important to understand the different types of telephone systems. You also need a clear idea of which functions are necessary for your organization. Plus, why VoIP phone system is better than others?
Different Types of Business Phone System
Traditional Phone System
A private branch exchange (PBX) telephone system is a private network that uses server for running system in your office. This type of system allows you to communicate internally within the company and with the outside world. Traditional phone systems are often expensive to install and maintain, but they also offer some benefits. This option is usually the most reliable because it does not depend on an Internet connection. This means that it will work even in the event of a power outage.
A traditional phone system is also known as a legacy system. It runs in a physical box (“brain”) locate in the company’s office and is connect to each individual telephone. These location-base devices depend on the number of users and the number of outside lines require for outgoing calls. You will also need several cards, depending on the number of users and the phone lines used. Businesses with multiple locations also need multiple “brain boxes.” As the business grows after the initial purchase, a technician will need to manually upgrade hardware to add new users.
Virtual Phone System
A virtual phone system is a cloud PBX solution that allows users to make and receive calls. You can do it from anywhere using your laptop or mobile device. It offers organizations mobility and flexibility that traditional local systems cannot achieve. You can use its services over the internet without the need for any hardware making it extremely affordable. Virtual systems combine the best of conventional landline connections. It secures lines and has clear call quality – with the mobility and flexibility of modern web applications. Moreover, it enables virtual system providers to offer businesses more than traditional systems.
Cloud PBX system provider will provide you with a local phone number or a toll free number. You can use these virtual phone numbers in advertising campaigns, on your website, and on your business cards. virtual solutions are the most scalable option since your costs depend on how you use them. The virtual phone systems also offer a variety of features. These include:
- Multiple extensions
- Voice mailing
- Distribution of automatic call
- Forwarding calls
- Planning calls
VoIP Phone System
Voice over Internet Protocol (VoIP) phone systems convert audio signals into digital signals. Telephone calls are convert into digital signals that are transmitted through fiber optic cables over broadband Internet. This type of phone system is usually the cheapest option. You also get all the functionality of a traditional phone system and more. VoIP systems offer a number of advance features. This includes the ability to make and receive calls. You can listen to your voicemail from your mobile devices, such as laptops, computers, and tablets.
The conversion of audio voice signals into digital packets is carry out by “codecs”. Codecs can be hardware devices or software-base processes. They compress voice signals and then encode them as digital signals. To continue our analogy, take what it says and put it in the digital envelopes. VoIP systems offer a variety of features that are more effective as compare to others. These include:
- Advance call management.
- Routing of calls
- Auto attendant.
- Text messaging for business
- Call analytics.
- Forwarding calls
- Notify the calls
The Profitability of VoIP Solutions as Compare to Others
VoIP systems utilize your current computer network and avoid infrastructure costs associate with purchasing and maintaining separate voice communication systems. VoIP phones offer businesses high-quality systems and all typical phone features without having to invest in expensive hardware. You no longer have to buy or lease expensive hardware and wait for cabling to be install. VoIP helps businesses avoid stressful times by reviewing monthly telephone bills for irregular and unpredictable charges. Maintenance costs are also include in the monthly payments for the contract service. VoIP phone system reduces the operating prices associate with traditional phones.